Create a password to keep others from accessing the files on the drive.For My Passport SSD and My Passport Go also refer to the following article: Answer ID 29790: WD Backup & WD Security: Does Not Detect My Passport SSD or My Passport Go.For more information, please refer to Answer ID 4677: Invalid Password or Forgotten Password Message on WD Security. THE DRIVE WILL NEED TO BE ERASED BEFORE IT CAN BE USED AGAIN.

If the password has been forgotten, you will lose access to your data.

The WD Security software uses the set password to electronically lock and unlock the drive.

You can directlt contact me in case of more information.WD Security allows password protection of external drives that support 256-bit AES hardware encryption from unauthorized use or access. If you have any difficulty downloading or installing “WD Unlocker,” you can contact Western Digital support for assistance.

Note: It’s important to ensure that you’re downloading “WD Unlocker” from a trusted source, such as the Western Digital website, to avoid downloading malware or malicious software. Follow the on-screen instructions to complete the installation.

Install the software: Once the download is complete, double-click the downloaded file to start the installation process.

Download the software: Look for the “Downloads” section and select the “WD Unlocker” utility for your specific product.

Select your product: Choose the external hard drive product for which you need “WD Unlocker.”.

Go to the Western Digital website: Visit the Western Digital website ( ) and navigate to the Support section.

You can download “WD Unlocker” from the Western Digital website. “WD Unlocker” is a utility provided by Western Digital (WD) to allow users to access and recover data from a WD external hard drive that has been encrypted with hardware-based encryption.

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